Southern Polytechnic State University

Business Administration Department

 

Table I - Student Learning Results – Undergraduate

Performance Indicator

Definition

1.  Student Learning Results

 

Undergraduate

 

A.     Apply critical thinking to the research, analysis and resolution of business problems.

 

B.    Demonstrate an ability to work effectively in teams.

 

C.    Recognize and evaluate changes to diverse global business environment.

 

D.    Demonstrate effective communication skills.

 

E.     Recognize ethical, legal, and social considerations in business situations.

 

A student learning outcome is one that measures a specific competency attainment.

 

Examples of a direct assessment (evidence) of student learning attainment that might be used include:  capstone performance, third-party examination, faculty-designed examination, professional performance, licensure examination). 

 

To help students succeed, community colleges must both assess skills and remediate deficiencies before students take more than 25 percent of the credits in business programs.

 

Add these to the description of the measurement instrument in column two:

Formative – An assessment conducted during the student’s education.

Summative – An assessment conducted at the end of the student’s education.

Internal – An assessment instrument that was developed within the business unit.

External – An assessment instrument that was developed outside the business unit.

Comparative – Compare results between classes, between online and on ground classes, Between professors, between programs, between campuses, or compare to external results such as results from the U.S. Department of Education Research and Statistics, or results from a vendor providing comparable data.  

 

Analysis of Results

 

Performance Measure (Competency)

Description of Measurement Instrument

 

Areas of Success

Analysis and Action Taken

Results of Action Taken

Insert Graph of Resulting Trends for 3-5 Years

A.     Apply critical thinking to the research, analysis and resolution of business problems.

 

Exposure (70) to Intermediate (80)

 

·   MGNT 4595 Business Strategy

 

·   MGNT 4125 Technology

   and Public Issues

 

● MGNT 4151 Operations Management

 

●  MGNT 4115 Human Resources Management

●  MGNT 3145 Legal Environment

 

Capstone and/or related courses, internal, summative.

Outcome=Met @ 85.5%

 

Achievement of average score of 90 or better on the specific portion of the following assessment tools:

MGNT 4595

-      Homework Assignments and Research Papers  

      Average = 78/100

 

MGNT 4125: 

-      Case Study Analysis and Research Papers  

      Average = 85.48/100

 

 

Development of real world business strategies.  Present business strategies in the form of a paper and presentation.

 

Use current case studies. 

85.87%

AY2005-06 = 80%

AY2006-07 = 91.75%

AY2007-08 = 87.87%

AY2008-09 = 85.5%

AY2009-10 = 85.87%

 

B.    Demonstrate an ability to work effectively in teams.

 

Exposure (70) to Intermediate (80)

 

·   MGNT 4595 Business Strategy

 

·   MGNT 4125 Technology

   and Public Issues

 

● MGNT 4135 Project Management

 

● MGNT 4151 Operations Management

 

 

 

 

 

Capstone and/or related courses, internal, summative.

Outcome=Met @ 81.25%

 

MGNT 4595: Team participation evaluated through individual team assessment.  Rating team members from 1 to 5.  1=Poor 5=Excellent - Average = 75/100 

 

 

MGNT 4125: Team participation evaluated through individual team assessment.  Rating team members from 1 to 5.  1=Poor 5=Excellent - Average = 90/100 or 4.14/5.

 

 

 

Continue with automated team assessments.

Continue detailed project assignments and use of milestones.

80.25%

AY2005-06 = 85.7%

AY2006-07 = 73%

AY2007-08 = 84.5%

AY2008-09 = 81.25%

AY2009-10 = 80.25%

 

 

C.    Recognize and evaluate changes to the diverse global business environment.

 

Exposure (70) to Intermediate (80)

 

·   MGNT 4595 Business Strategy

 

·   MGNT 4125 Technology

   and Public Issues

 

● MGNT 3205 Management Information Systems

 

Capstone and/or related courses, internal, summative.

Outcome=Met @ 85.49%

 

Achievement of average score of 80 or better on the specific portion of the following assessment tools:

 

MGNT 4595: In the skill application papers, students demonstrate knowledge and application of specific management skills and concepts.  Average score was 78%

 

MGNT 4125

-      Exams = 82/100

-      Case Study /Papers Analysis = 85.48/100

Average = 83.5/100

 

Assess student presentations and papers to determine their ability to assess, recognize, and recommend changes to evolving business environment.

82.5%

AY2005-06 = 83.1%

AY2006-07 = 84.75%

AY2007-08 = 84.46%

AY2008-09 = 85.49%

AY2009-10 = 82.5%

 

D.    Demonstrate effective communication skills.

 

Exposure (70) to Intermediate (80)

 

·   MGNT 4595 Business Strategy

 

·   MGNT 4125 Technology

   and Public Issues

. 

●  MGNT 3145 Legal Environment

 

●  MGNT 4151 Operations Management

Capstone and/or related courses, internal, summative.

Outcome=Met @ 85.62% /Depends on course , qualified for oral presentations, editing,  and citation of sources\

 

MGNT 4595: In the skill application papers, students demonstrate knowledge and application of specific management skills and concepts. 

 

Average score was 78/100.

-Written Assignments =  /100 

-Oral Presentations =   /100

 

MGNT 4125

-Written Assignments = 85.4/100

-Oral Presentations = 82/100

Establish benchmarks to determine written and oral adequacy.

83.4%

AY2005-06 = 86.1%

AY2006-07 = 87%

AY2007-08 = 82.77%

AY2008-09 = 85.62%

AY2009-10 = 83.4%

 

E.     Recognize ethical, legal, and social considerations in business situations.

 

Exposure (70) to Intermediate (80)

 

·   MGNT 4595 Business Strategy

 

·   MGNT 4125 Technology

   and Public Issues

 

 

● MGNT 4145 International Management

 

Capstone and/or related courses, internal, summative.

Outcome=Met @ 83.91%

 

MGNT 4595: Given ethical dilemmas in a business environment, research, discuss, and prepare a paper defining the social and economic implications, impact, and consequences.  

 

MGNT 4125: Given ethical dilemmas in a business environment, research, discuss, and prepare a paper defining the social and economic implications, impact, and consequences.  Average score was 83.58/100.

 

Better define what expectations are for student performance, communicate them and clarify where to emphasize in courses.

 

 

 

 

 

 

83.66%

AY2005-06 = 82.95%

AY2006-07 = 82.6% 

AY2007-08 = 84.75%

AY2008-09 = 83.91%

AY2009-10 = 83.66%

 

 

 

Southern Polytechnic State University

Business Administration Department

 

 

Table I - Student Learning Results – Graduate - MBA

Performance Indicator

Definition

1.  Student Learning Results

 

Graduate - MBA

 

A.   Apply critical thinking to the research, analysis, and resolution of complex business problems.

 

B.   Demonstrate an ability to lead.

 

C.   Manage in a dynamic environment.

 

D.   Demonstrate effective communication skills.

 

E.   Recognize ethical, legal, and social considerations in complex business situations.

 

 

A student learning outcome is one that measures a specific competency attainment.

 

Examples of a direct assessment (evidence) of student learning attainment that might be used include:  capstone performance, third-party examination, faculty-designed examination, professional performance, licensure examination). 

 

To help students succeed, community colleges must both assess skills and remediate deficiencies before students take more than 25 percent of the credits in business programs.

 

Add these to the description of the measurement instrument in column two:

Formative – An assessment conducted during the student’s education.

Summative – An assessment conducted at the end of the student’s education.

Internal – An assessment instrument that was developed within the business unit.

External – An assessment instrument that was developed outside the business unit.

Comparative – Compare results between classes, between online and on ground classes, Between professors, between programs, between campuses, or compare to external results such as results from the U.S. Department of Education Research and Statistics, or results from a vendor providing comparable data.  

 

Analysis of Results

 

Performance Measure (Competency)

Description of Measurement Instrument

 

Areas of Success

Analysis and Action Taken

Results of Action Taken

Insert Graph of Resulting Trends for 3-5 Years

A.  Apply critical thinking to the research, analysis, and resolution of complex business problems.

 

     Advanced – 90

 

Capstone and/or related courses, internal, summative.

Outcome= Met @ 90%, but not meeting now

 

MGNT 6008: Group projects (metrics and cases) were analyzed and presented and discussed in class.

81.8% and 85.2% respectively met the performance criterion   Group projects tend to have higher performance at the advanced level.

 

MGNT 6090:  Average for exams covering business knowledge, techniques, and tools was 83%. 

 

Evaluate student research papers to determine ability to assess complex business problems and define solutions.

86.03%

AY2005-06 = 82%

AY2006-07 = 89.85%

AY2007-08 = 83.96%

AY2008-09 = 90%

AY2009-10 = 86.03%

 

B.    Demonstrate an ability to lead.

 

    Advanced – 90

Capstone and/or related courses, internal, summative.

Outcome= Not met @ 90%, but improving

 

MGNT 6008:  Students organized themselves to name their group business and schedule group meetings. Students prepared and presented marketing oriented cases dealing and metrics problems.  Each group did complete the assigned group projects. Only 13.6% of students failed to perform at the advanced level.

 

MGNT6090: Average peer rating for team members was 4.1/5.0 or 84%.

 

Enhance student learning on coaching skills for teams (consider sequence of classes if feasible). Implement a team evaluation rubric to determine student participation to group projects. 

86.35%

AY2005-06 = 84.47%

AY2006-07 = 80%

AY2007-08 = 82.6%

AY2008-09 = 80%

AY2009-10 = 86.35%

 

C.   Manage in a dynamic environment. 

 

       Intermediate -  80

 

Capstone and/or related courses, internal, summative.

Outcome=Met @ 91.5%

 

MGNT 6008: Student performance on in class

discussion of current topical subjects this semester included the brand damage of the Tiger Woods brand and other corporate brands, the economic impact of product portfolio management in a down economy. Assessment of NMC in a changing environment. No quantitative assessment.

 

MGNT 6090: Student performance on the class project (paper and presentation) reflected intermediate performance on this objective.  Class Average was 99%.

 

Evaluate presentations and papers to determine students’ understanding of economic, social, political, and global business environments.

 

99%

AY2005-06 = 85.22%

AY2006-07 = 94% 

AY2007-08 = 85.02%

AY2008-09 = 91.5%

AY2009-10 = 99%

 

 

D.    Demonstrate effective communication skills.

 

     Advanced – 90

 

Capstone and/or related courses, internal, summative.

Outcome=Met @ 92.7%

 

MGNT 6008: Graduate students tended to deliver:

1.Well organized plans

 2.Presentations were prepared and professionally presented

In first draft poor writing skills with inappropriate grammar. Extensive use of editorial and personal

comment such as over use of personal pronouns, and conversational style of writing. Each group made the necessary revisions thereby greatly enhancing the quality of the plan and presentation. The average grade of Marketing Plans was 95.9.

 

MGNT6090: Each student presented his or her Strategic Plan as a paper and presentation.  The average grade was 93/100.

 

Develop rubrics for use with oral and written presentations.

 

Inform students of resources available (e.g., videotaping) for practice.

 

Initiate more in-depth instruction on citations including more examples and a self-test in

WebCT.

 

91.45%

AY2005-06 = 85%

AY2006-07 = 94% 

AY2007-08 = 85.32%

AY2008-09 = 92.7%

AY2009-10 = 91.45%

 

E.    Recognize ethical, legal, and social considerations in complex business situations. 

 

    Advanced – 90

 

Capstone and/or related courses, internal, summative.

Outcome=Hard to measure at this level.

However, we have devised measurement tools to assess in future. Our pilot attempt overall average is 86.65% at this time.

 

MGNT 6008: Students are required to write an environmental analysis in their marketing plans which includes legal/regulatory and social issues.

 

MGNT 6090:  Ethical issues were discussed and were included in the final presentation.  Given an ethical dilemma, students wrote an essay evaluating the situation and articulating issues.  All students successfully completed the assignment. 

Assess a current activity which incorporates ethical issues.

 

Develop integrative ethical problem statements for student response.

Current 86.65%

AY2005-06 = Not Available

AY2006-07 = Not Available

AY2007-08 = Not Available

AY2008-09 = Not Available

AY2009-10 = 86.65%